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Terms and Conditions for MyCoach App
Welcome to MyCoach, an Artificial Intelligence (AI)-powered mobile application designed to assist students, teachers, teaching assistants, parents, and school administrators in simplifying teachers' administrative work requirements. By using MyCoach, you agree to be bound by the following terms and conditions. Please read them carefully before using the app.
1. Acceptance of Terms
By downloading, accessing, or using MyCoach, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must stop using the app immediately.
2. Scope of Service
MyCoach is an AI-powered application designed to support teaching activities. It replaces or assists a human teaching assistant’s role by providing the following functionalities:
- Students: Assistance with assignments, progress tracking, and study material recommendations.
- Teachers: Help with lesson planning, grading, and student performance analysis.
- Teaching Assistants: Simplification of daily tasks, such as managing class schedules and student communication.
- Parents: Monitoring student performance and receiving communication regarding their child’s progress.
- School Administrators: Assistance with resource allocation, staff coordination, and communication with teachers and students.
The features provided by MyCoach are intended to support educational processes but do not replace the human oversight required for all educational activities.
3. User Accounts
- Registration: To use MyCoach, you may be required to create an account. You agree to provide accurate and complete information during registration.
- Responsibility: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify MyCoach immediately of any unauthorized access to your account.
4. Age Restriction
MyCoach is intended for use by individuals who are 13 years of age or older. If you are under 18, you must use the app under the supervision of a parent, teacher, or legal guardian.
5. Privacy Policy
Your privacy is important to us. MyCoach collects and processes personal data in accordance with our Privacy Policy. By using the app, you consent to the collection and use of information as outlined in the Privacy Policy.
6. User Responsibilities
As a user of MyCoach, you agree:
- To use the app only for educational purposes.
- To not misuse the platform for activities such as cheating, falsifying information, or academic dishonesty.
- To respect other users' privacy and refrain from sharing any confidential information obtained through the platform without proper authorization.
- To follow all school or institutional policies that govern the use of external educational tools like MyCoach.
7. Intellectual Property
All content, software, and materials available on MyCoach, including but not limited to designs, text, graphics, logos, and images, are the intellectual property of MyCoach or its licensors. You are granted a limited, non-exclusive, non-transferable license to use the app for educational purposes only. Unauthorized use of any of the content may result in termination of access to the platform.
8. AI Limitations
MyCoach is an AI tool designed to assist educational processes but may not always provide accurate or complete information. Users should verify important content, assignments, or data manually. MyCoach is not liable for any inaccuracies in educational recommendations or decisions made based on AI-generated content.
9. Prohibited Activities
Users agree not to:
- Engage in any activity that could harm or impair the MyCoach platform.
- Use the app for any unlawful purpose.
- Attempt to reverse-engineer or hack the app.
- Misuse the AI functionalities for purposes other than education.
- Share inappropriate or offensive content with other users or staff members.
10. Limitation of Liability
MyCoach is provided on an "as is" and "as available" basis. While we strive to ensure the platform operates efficiently, we make no warranties of any kind regarding the service. MyCoach is not responsible for:
- Any errors or omissions in content provided by the AI.
- Delays in service or downtime.
- Loss of data.
- Decisions made based on AI-generated outputs.
11. Indemnification
You agree to indemnify and hold MyCoach, its affiliates, employees, and partners harmless from any claims, damages, liabilities, costs, or expenses arising from your use of the platform, violation of these Terms, or violation of any law or rights of a third party.
12. Modifications to Terms
MyCoach reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting the revised Terms on the app. Your continued use of the platform after such changes constitutes your acceptance of the new terms.
13. Termination
MyCoach may terminate or suspend access to your account at any time, without prior notice, for conduct that we believe violates these Terms, is harmful to other users, or violates applicable laws.
14. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Australia. Any disputes arising out of or related to these Terms or the use of MyCoach will be resolved in the courts of Australia.
15. Contact Information
For questions or concerns regarding these Terms, please contact us at:
Email: info@piacademy.com.au
By using MyCoach, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
Privacy Policy
MyCoach is an AI-powered mobile application designed to assist students, teachers, teaching assistants, parents, and school administrators in simplifying teachers' administrative tasks. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use the MyCoach app.
By accessing or using MyCoach, you agree to the collection and use of information as described in this policy. If you do not agree with our practices, please discontinue using the app immediately.
1. Information We Collect
We collect various types of information to provide, maintain, and improve the services offered by MyCoach. The information we collect includes:
1.1 Personal Information
When you create an account or use certain features of MyCoach, we may collect personal information that can identify you, including but not limited to:
- Name
- Email Address
- Phone Number
- School Affiliation
- Role (e.g., student, teacher, teaching assistant, parent, or school administrator)
1.2 Non-Personal Information
We may collect non-personal information that does not directly identify you, such as:
- Device Information: Information about your mobile device, including the device type, operating system, and browser type.
- Usage Data: Information on how you interact with the app, such as features used, time spent on the app, and access times.
1.3 Educational Data
We may collect educational information specific to students, teachers, or schools, such as:
- Student Performance Data (grades, test scores, assignments)
- Class Schedules
- Attendance Records
- Teacher Notes and Lesson Plans
2. How We Use Your Information
MyCoach uses your information to provide, improve, and personalize the app's functionalities. Specifically, we use your data for the following purposes:
2.1 To Provide Services
- Personalizing your experience based on your role (student, teacher, etc.).
- Assisting teachers with administrative tasks such as grading, scheduling, and student progress tracking.
- Allowing students to access assignments, receive AI-generated study materials, and track their academic progress.
2.2 To Communicate
- Sending notifications related to your usage of MyCoach (e.g., assignment reminders, updates).
- Sending communications to parents or guardians about a student’s performance or school-related activities.
2.3 For Analytics
- Monitoring and analyzing usage trends to improve the app’s functionality.
- Enhancing the AI model to provide better recommendations and assistance to users.
2.4 For Compliance and Security
- Preventing unauthorized access to accounts or misuse of the app.
- Ensuring compliance with applicable laws and school policies regarding data privacy and usage.
3. Sharing of Information
We value your privacy and only share your information in limited circumstances, as described below:
3.1 With Schools and Administrators
We may share educational data (such as student performance data) with teachers, school administrators, and parents for educational purposes. Access to this data is governed by institutional policies and permissions.
3.2 With Third-Party Service Providers
We may share your information with third-party service providers who assist us in operating the app (e.g., cloud hosting, analytics services), but they are obligated to keep your data confidential and use it only for the purposes we specify.
3.3 For Legal Purposes
We may disclose your information if required to do so by law, in response to legal requests such as subpoenas or court orders, or to protect the rights, property, or safety of MyCoach, its users, or others.
3.4 With Your Consent
We will not share your personal information with any third parties for marketing or unrelated purposes without your explicit consent.
4. Data Security
We take the security of your data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or mobile networks is entirely secure, so we cannot guarantee absolute security.
5. Data Retention
We retain your personal and educational data for as long as necessary to provide the services you’ve requested, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will securely delete or anonymize it.
6. Children's Privacy
MyCoach is designed to be used by individuals 13 years of age or older. If you are under 18, you must use the app under the supervision of a parent, guardian, or teacher. We do not knowingly collect personal information from children under 13 without parental consent. If we discover that we have inadvertently collected such information, we will take steps to delete it promptly.
7. Your Rights
You have certain rights regarding your personal information, including the right to:
- Access your data: Request a copy of the personal data we hold about you.
- Update or correct your information: Ensure the accuracy of your personal details.
- Delete your data: Request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected.
- Object to processing: Restrict or object to how your personal data is processed in certain circumstances.
To exercise these rights, please contact us using the contact details provided at the end of this policy.
8. Third-Party Links
The MyCoach app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make significant changes, we will notify you either through the app or via email. The updated policy will be effective immediately upon posting, and your continued use of the app signifies your acceptance of the changes.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: info@piacademy.com.au
By using MyCoach, you agree to the terms outlined in this Privacy Policy.
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